Skip to main content
FAQs

Frequently asked questions.

Don't see your question? Call 07939 979 445 and ask directly.

How fast will you get to me?
Typically 20 to 40 minutes door-to-door, depending on where you are in the 40-minute radius. Tottenham (N17), Wood Green (N22), Edmonton (N9/N18), Enfield (EN1) and Hackney Central (E8) are usually fastest, sometimes under 20 minutes. Call 07939 979 445 with your postcode for an honest time estimate.
How much does a call-out cost?
From £85 during the day (8am to 6pm), £220 between midnight and 8am. Full table on the pricing page. No VAT, no separate call-out fee, no weekend surcharge. Bank holidays add £25.
Will my door or lock be damaged?
In around 80% of jobs we pick the lock open with no damage at all. Drilling is a last resort and only happens with your verbal consent. If drilling is needed, we replace your cylinder with a BS Kitemark 3★ anti-snap for a flat £120, which is an upgrade on most existing cylinders.
Do you cover my area?
Anywhere within a 40-minute drive of Tottenham N17. That covers all of Haringey, most of Enfield, Hackney and Waltham Forest, plus bordering parts of Islington, Camden, Barnet and Redbridge. See the full area list →
What if I've lost my keys entirely?
Same service, same pricing. We gain entry. If you want, we'll replace the cylinder on the spot so the old keys no longer work. That's a flat £120 for the 3★ anti-snap cylinder, fitted, with a 12-month warranty.
How do I pay?
Card, cash or bank transfer, on the doorstep, after the job. Payment is always after the job is done, never up front. If anyone asks you to pay before the work is finished, they're not TT Locksmith.
Can you open any lock?
Most domestic locks (Yale-style night latches, 5-lever mortice locks, Euro cylinders on UPVC and composite doors), yes. Some very high-security locks (e.g. Banham safes, certain ABUS Granit padlocks, Medeco) are deliberately beyond what a domestic locksmith should attempt. If yours is one of those, we'll tell you honestly on the phone.
Do you do commercial lockouts?
Yes. Shops, offices, warehouses, small flats above retail. Same pricing as residential, same response times. For larger commercial sites (managed buildings, industrial estates), call first so we can confirm what's needed.
Can you fit a new lock or upgrade my security?
Yes. The most common upgrade is replacing a snap-prone Euro cylinder with a BS Kitemark 3★ anti-snap, which is a flat £120 including the part and fitting. For larger upgrades (multipoint replacements, new mortice locks, additional locks), call with what you're thinking and we'll quote.
My UPVC door won't lock. Is that a lock problem or a door problem?
Usually the gearbox behind the handle has failed. It's a common issue on 1990s-era UPVC doors where the spring-loaded mechanism inside the gearbox has simply worn out. It's a repairable fault, not a whole-door replacement. We can diagnose and fix on arrival. Details here.
I've had a burglary attempt. Can you come now?
Yes. Board-up and emergency security after a break-in is one of the most common out-of-hours calls we get. We'll secure the door, replace damaged cylinders or locks, and give you advice on what to fix before your insurance assessor arrives.
Are you an MLA member?
Not yet. We don't advertise "MLA approved" because we aren't members of the Master Locksmiths Association yet. When that changes, it'll go on this page. Plenty of very good locksmiths aren't MLA members. What matters more is the work and the pricing.
Why is your pricing so much cheaper than the first Google result?
The first Google result is usually a national call-centre that quotes £49 on the phone, sends whichever subcontractor is nearest, and hands you a £450 invoice when the door's open. We're a local Tottenham operator. The price you see is the total, and we don't pay anyone a referral fee. No middleman, no markup.
Do you do auto-locksmith work (car lockouts)?
Not at the moment. We're domestic and commercial only. For car lockouts, call the AA, RAC or a specialist auto locksmith.
Can I book in advance (non-emergency)?
Yes. Call 07939 979 445 during the day and we'll arrange a time. Non-emergency work (planned lock upgrades, new-cylinder fittings, second-lock additions) is charged at the relevant time-of-day band.

Got another question?

Call 07939 979 445. Straight answers, no sales script.

Locked out? Call now 07939 979 445